Retreat Terms + Conditions

Updated: February 2025

TERMS OF SERVICE AGREEMENT 

This page describes The Movement Department (operated by Greta Karagianes, collectively known as ‘TMD’) retreat terms and conditions. It is your responsibility to fully understand these Terms for our retreat as set forth below. Should you have questions regarding the terms and conditions of a TMD retreat, we are available for consultation and would be happy to clarify any areas in advance of agreeing to these Terms. 

PAYMENT TERMS & CANCELLATIONS 

Retreat Pricing. All prices are per person, set in advance of the retreat start date, and final. We require a non-refundable deposit to reserve your space in a retreat. You can find pricing and other payment details on movementdept.com (henceforth referred to as “the website”). Prices include retreat only; they do not include airfare to and from the retreat, ground transportation, meals outside of the retreat location, or any other incidental costs. Resort gratuities are also not included in the retreat price. 

Retreat Payment. Payment can be made by Venmo, Apple Pay, or by check.

Payment Method Changes. If it is necessary to make changes to previously submitted payment types, please contact TMD at gretapilates@gmail.com. Please provide your name and the best way to contact you (phone or email). Do not submit credit card information over email. 

Strict Cancellation Policy. If you wish to cancel your retreat, please note we do not refund deposits or payments made towards the retreat. However, you can find someone to take your place and handle financial arrangements with the new guest (similar to selling tickets for a regular event to a friend who will take your place). Please reach out to us for further details. Exceptions to our cancellation policy will not be made for ANY reason, including weather, natural disaster, terrorism, civil unrest, virus, health changes, personal emergencies, or otherwise. There is no refund for arriving late or leaving a trip early. This is why trip insurance is SO important - you can purchase “cancel for any reason” trip insurance for full coverage (see below).

Transfer Policy. You may not transfer your reservation from one retreat to another. 

Retreat Participation and Cancellations. TMD reserves the right to make any changes deemed necessary in their sole discretion; including, but not limited to: advertised excursions, arranged transportation, advertised meals, rooms, etc. In the rare case of TMD canceling the retreat, TMD will offer a full refund of your payment. TMD is not responsible for any expenses or damages incurred as a result of retreat cancellation including without limitation preparation costs, airline tickets, travel documents, or other expenses. TMD reserves the right to cancel any retreat before departure if there are too few people booked, in which case you will be given a full refund of any payments made to TMD. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses, or damages (either direct or consequential) or for any loss of time or inconvenience that may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport, and airline taxes). 

For the benefit of everyone on your TMD retreat, TMD reserves the right to accept or reject any participant at any time without liability, and in the event, it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the retreat, it may, without any obligation to pay a refund or any other amount whatsoever, expel such participant from the retreat. Retreat participants can leave a retreat at any time. TMD will carry no responsibility or liability for any participant who leaves the retreat before its conclusion or for any activity undertaken by any participant that is not included in the retreat itinerary. By agreeing to the terms outlined here and in the FAQ and retreat page elsewhere on the TMD website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation in this TMD retreat. 

TRIP INSURANCE & DOCUMENTS 

Trip Insurance. Guests are strongly advised to purchase individual trip insurance. TMD will not be held responsible for any delay, additional expense, or inconvenience that may be caused directly or indirectly by events outside of our control (ie: late arrival/departure of flights, civil disturbance, fire, flood, cyclones, severe weather, acts of God, and acts of government, machinery or equipment failure, or cancellations for any reason.) No refunds will be given for “no shows” or days not used resulting from the above aforementioned. 

Travel Documents and Immunizations. It is the responsibility of each traveler to obtain all required travel documents, including visas, unless otherwise noted. It is your responsibility to purchase the necessary immunizations. Please contact your nearest travel clinic for the latest requirements. Please contact us with any questions regarding the required documents for a specific retreat. Make sure your passport is up to date! 

ROOMMATES 

Roommate Assignments. Retreat Rates are per person. Double or otherwise advertised shared rooms require shared occupancy for the specified room rate. If you book a shared room without a specified roommate(s), we will do our very best to match you with your desired room type and price point. In the event we can’t find you a roommate for your first pick, we will present you with different rooming options. 

ACKNOWLEDGEMENT 

Assumption of Risk. I acknowledge that I have voluntarily enrolled to participate in this TMD retreat. In consideration of TMD allowing me to participate in this retreat, I agree to this release of claims, waiver of liability, and assumption of risks. On behalf of myself, my heirs, executors, successors, administrators, and any other person who may have an interest in common law or by operation of statute, I hereby waive any and all claims I or such parties may have now or in the future. I release from liability TMD and any teachers, employees, guides, agents, or representatives (“the releasees”) for any personal injury, death, property damage, or loss of any nature suffered by me as a result of participation in any activity on the retreat. I release from liability TMD for any cause whatsoever including those arising out of, or in any way connected to, or occasioned by the negligence of the releasees.

PHYSICAL TRAINING RELEASE OF LIABILITY 

NOTICE: ENGAGING IN PILATES MOVEMENT EDUCATION OR ANY PHYSICAL EXERCISE CAN LEAD TO PHYSICAL INJURY. WHEN YOU PURCHASE A MEMBERSHIP, WORKSHOP, RETREAT, OR MOVEMENT SOCIAL, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ARE WILLING TO ACCEPT ALL PHYSICAL RISKS ASSOCIATED WITH ENGAGING IN PILATES MOVEMENT EDUCATION. BEFORE ENGAGING IN SUCH CONDUCT, PLEASE CONFIRM WITH YOUR DOCTOR THAT YOU ARE FIT TO ENGAGE IN PHYSICAL EXERCISE. IF YOU HAVE ANY QUESTIONS REGARDING THE POTENTIAL PHYSICAL RISKS WITH ANY EXERCISE OR INSTRUCTION, PLEASE ALSO CONSULT WITH YOUR MEDICAL PROFESSIONALS. LASTLY, PLEASE NOTIFY ME IMMEDIATELY OF ANY CHANGES OR UPDATES TO YOUR PHYSICAL CONDITION.

Agreement to this Confirmation and Liability Information will act as your continued agreement to all ensuing sessions and workshops whether In-Person, via FaceTime, online via Zoom, or any other video conferencing or live streaming tool.

INTELLECTUAL PROPERTY AND PRIVACY 

I understand and agree that all conversations in a workshop or otherwise throughout the duration of a TMD retreat are to remain private. The sharing of sensitive information and intellectual property shall remain solely owned by the party who shares it. I understand that I am not to share anyone’s personal information or their intellectual property which includes but is not limited to published writing, in-progress writing, and the sharing of ideas. I will respect the work of other writers both verbally and in the written word. The leaders of TMD reserve the right to ask any participant to leave a workshop should they exhibit disrespectful or harmful behavior to either teachers, staff, or other retreat attendees. TMD reserves the right to decide in their sole discretion what is disrespectful. I agree that TMD is a safe space to share ideas and personal stories, therefore I will respect the privacy of every teacher and participant. 

WAIVER 

Release and Waiver of Liability. As consideration for being permitted by TMD to participate in retreat activities, I hereby agree that I, my assignees, heirs, distributees, guardians, and legal representatives will not make a claim against, sue or attach the property of TMD, their affiliates, teachers, employees, agents or volunteers or any of their affiliated organizations for injury or damage resulting from acts, howsoever caused, by any employee, agent, or contractor, or any of their affiliated organizations, as a result of my participation in the TMD retreat. I hereby release TMD, and any of their agents or affiliated organizations from all actions, claims or demands that I, my assigns, heirs, distributees, guardians, and legal representatives now have or may hereafter have for injury, damage, or death resulting from my participation in the TMD retreat. 

YOUR HEALTH

I am medically, physically, emotionally, and in all respects fit and able to participate in the TMD retreat. I agree I will be fully and financially responsible for my physical condition and well-being during the retreat and will follow the safety precautions and instructions prescribed by TMD. I acknowledge that TMD may make suggestions from time to time that are intended to help me and my well-being. However, I take ultimate responsibility for my choices and realize that Greta Karagianes is not a licensed medical provider and that I must consult my doctor. I will not hold TMD (Greta Karagianes or guest teachers) responsible for any pain or discomfort I experience during or after the retreat. I understand that the activities offered on this retreat are not a substitute for medical care, physically or emotionally. I understand that Greta Karagianes is not qualified to treat physical or mental illness. 

QUESTIONS? If you have any questions regarding our retreat policies, please contact TMD via email at gretapilates@gmail.com.